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August 27, 2005



It must have been that huge dust storm you experienced almost a month ago. Try a thorough cleaning with "dust-off" of the entire unit, inside and out.

Looking forward to your news on the progress of the IA.

Take care. California awaits your homecoming!

SSG W's Wife

For future reference, try to keep your laptop sealed when not in use in a plastic storage container if you have one available. Just like Edward mentioned, try to do a thorough cleaning. Most guys I know over there in the sandbox have similar bad "experiences" with their computers.

Good job on this site - keep it coming. Most important: Be safe!


Seems to me like a keyboard connection problem or a keyboard problem (as opposed to M/B problem). Both easily fixable.

There is usually a full-width panel on top back of a laptop that can be pried open with small tools. Once this panel is removed, the keyboard can be unscrewed and removed.

Try removing the keyboard and the connector to the keyboard, and then reassemble it back. If this does not fix your problem, then you can replace the keyboard (a $25 and standard item).

If neither works, then it would be the M/B. But M/B failure is usually rare. M/B can also be replaced, but that is a lengthier job, and you need to get a M/B first.


If you can't fix it with the good advise of the first three posters, let us know. I'm pretty certain we could all chip in to replace it. Don't be shy about asking for this. You've more than earned it.

I'm sure if need be, we could get the money into your hands so you can replace the lap-top locally. It would be a quicker replacement, and would even help the local economy there to boot.

Take care, Sir.


SSG W's Wife

I'm with Derek. I started a fundraiser here on Post to collect computer parts for our service members, because it came to my attention that a lot of the equipment that MWR provides is either not working at all or not working properly. Let us know what you need and we'll try to get it to you as fast as we can. That's the least we can do for all those with "boots on the ground".

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